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Escalation Matrix

Customer Care
Miss. Sanjana Soni
8104928860/022-35006954
sanjanas@labdhi.in
Mon to Fri: 9.00 am to 6:30 pm
Address: 104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077
Head of Customer Care
Miss. Shamal Mandhare
8104982258 / 022-35006992
shamalm@labdhi.in
Mon to Fri: 9.00 am to 6:30 pm
Address: 104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077
Compliance Officer
Mr. Santosh Dadu Patil
9324307626
santoshp@labdhi.in
Mon to Fri: 9.00 am to 6:30 pm
Address: 104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077
CEO
Mr. Santosh Dadu Patil
9324307626
santoshp@labdhi.in
Mon to Fri: 9.00 am to 6:30 pm
Address: 104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077



In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
• SEBI at https://scores.sebi.gov.in
• NSE at https://investorhelpline.nseindia.com/NICEPLUS/
• MCX at https://www.mcxindia.com/Investor-Services
• BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

KEY MANEGERIAL PERSON DETAILS

Designated Director
Mr. Aakash Ketan Parekh
8104982259
akparekh@labdhi.in
Address: 104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077
Designated Director
Mrs. Falguni Ketan Parekh
9930036430
falgunip@labdhi.in
Address: 104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077
Director
Mrs. Hasumati Bharat Parekh
9323964105
bcparekh.co@gmail.com
Address: 104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077
Compliance Officer / Principal Officer
Mr. Santosh Dadu Patil
9324307626
santoshp@labdhi.in
Address: 104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077

BRANCH DETAILS

Stock Broker Name
L.F.C. Securities Pvt. Ltd.
Registration Number
INZ000170736
Registered Address
104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077
Branch Address
3/5/8, Chandroday (Old), Plot No.33, Bhaveshwar Lane, Ghatkopar-(East), Mumbai -400077
Contact Person & Number
Dinesh Vaidya - 9594944502
Email Id
dinesh@labdhi.in
Stock Broker Name
L.F.C. Securities Pvt. Ltd.
Registration Number
INZ000170736
Registered Address
104-111, Bhaveshwar Market, 1st floor, M.G. Road, Ghatkopar-(East), Mumbai - 400077
Branch Address
407, Bhaveshwar Market, 4th Floor, M.G.Road, Ghaktopar-(East), Mumbai - 400077
Contact Person & Number
Saumik Shah - 9324083295
Email Id
saumiks@labdhi.in

Bank Account Details

Name of the A/c
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
L F C SECURITIES PVT. LTD.- USCNB ACCOUNT
Account Number
029010200011839
029010200018151
910020004848855
918020097460006
918020030226922
918020032918421
918020031337511
57500001136557
57500001136840
502000059495
Bank Name
AXIS BANK LTD
AXIS BANK LTD
AXIS BANK LTD
AXIS BANK LTD
AXIS BANK LTD
AXIS BANK LTD
AXIS BANK LTD
HDFC BANK LTD
HDFC BANK LTD
NSDL PAYMENTS BANK
IFSC CODE
UTIB0000029
UTIB0000029
UTIB0000029
UTIB0000029
UTIB0000029
UTIB0000029
UTIB0000029
HDFC0000060
HDFC0000060
NSPB0000002



Note : “Investors are requested to note that L.F.C. Securities Pvt. Ltd. is permitted to receive money from investor through designated bank accounts only named as Up streaming Client Nodal Bank Account (USCNBA). L.F.C. Securities Pvt. Ltd. is also required to disclose these USCNB accounts to Stock Exchange. Hence, you are requested to use following USCNB accounts only for the purpose of dealings in your trading account with us. The details of these USCNB accounts are also displayed by Stock Exchanges on their website under “Know/ Locate your Stock Broker.”
services

Dealing:

+91-22-35006910-17

services

Mutual Fund:

+91-22-35006920-23

services

IT:

+91-22-35006930-36

services

Freezing / Blocking of Trading Accounts

+91 8104982256

stoptrade@labdhi.in

services

DP/KYC:

+91-22-35006950-57

services

Compliance:

+91-22-35006960-63

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ATTENTION INVESTORS
  • Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.

  • Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

  • Pay 20% upfront margin of the transaction value to trade in cash market segment.

  • Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.

  • Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.

  • Beware of fixed / guaranteed / regular returns / capital protection schemes. Stock Brokers (Brokers/Members) or their authorized persons or any of their associates are not authorized to offer fixed / guaranteed / regular returns / capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities / commodities given to the Broker under any arrangement / agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

  • Do not keep funds idle with the Stock Broker. Please note that your Stock Broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities/commodities, without any transaction on the Exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

  • Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your Stock Broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of Member as defaulter, the claims of clients against such Defaulter Member would be subject to norms for eligibility of claims for compensation from Member funds / IPF to the clients of the Defaulter Member. These norms are available on Exchange website at following link: https://www.mcxindia.com/InvestorServices/defaulters/sop-process-faqs-for-handling-of-claims-of-investors-ofdefaulter-member

  • Stock Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin / collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the Broker or associate of the Broker or authorized person of the Broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.

  • Always keep your contact details, viz. mobile number / email ID updated with the Broker. Email and mobile number is mandatory and you must provide the same to your Broker for updation in Exchange records. You must immediately take up the matter with Broker / Exchange if you are not receiving the messages from Exchange / Depositories regularly.

  • Don't ignore any emails / SMSs received from the Exchange for trades done by you. Verify the same with the contract notes / statement of accounts received from your Stock Broker and report discrepancy, if any, to your Broker in writing immediately and if the Broker does not respond, please take this up with the Exchange/Depositories forthwith.

  • Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the Stock Broker, compare it with the weekly statement of account sent by Stock Broker and immediately raise a concern to the Exchange if you notice any discrepancy.

  • Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the Stock Broker, other than a SEBI registered Stock Broker.

  • Do not deal with unregistered intermediaries (who are not registered with SEBI/Exchanges).”

  • Investment in Commodities is subject to market risk and there is no assurance or guarantee of the returns. Please read the Risks Disclosure Document and Do's & Don'ts prescribed by the commodity Exchanges carefully before investing. Details of Compliance Officer: Name: Mr. Santosh Patil, Email ID: santoshp@labdhi.in, Contact No.:022-35006933. Customer having any query/feedback/ clarification may write to compliance@labdhi.in and in case of grievances for Commodity Broking write to investorgreve@labdhi.in

    INVESTOR ALERT
  • KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary
  • For Stock Broking Transaction 'Prevent unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day...Issued in the interest of Investors.
  • For Depository Transaction 'Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day...Issued in the interest of investors.
  • No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.
  • Investors should be cautious on unsolicited emails and SMS advising to buy, sell or hold securities and trade only on the basis of informed decision. Investors are advised to invest after conducting appropriate analysis of respective companies and not to blindly follow unfounded rumours, tips etc. Further, you are also requested to share your knowledge or evidence of systemic wrongdoing, potential frauds or unethical behaviour through the anonymous portal facility provided on BSE & NSE website.